Get it Right the First Time - Customer Service & Social Media
Before I get too far in to this post, I want to say that this is not meant to smear any company or business. I had a bad personal experience with service at a local restaurant, which prompted me to post my experience on Facebook and to talk about it in the video below.
Customer service is the key to any business' success. Period. Poor customer service, especially for a small business, can lead to poor reviews on Yelp, Facebook, Twitter. The entire social mediasphere.
Get more of my thoughts by watching the video below. I look forward to your comments & thoughts!
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